1. Introduction: Brief overview of the services offered.
We Provide all things property related, from property sales, lettings, management & property finance. We also offer certification products such as EICR, EPC, Gas Certification & structural surveys.
2. Definitions: Clear definitions of key terms used in the terms and conditions.
Our Terms and Conditions vary for both property sales and lettings. For more information, please request copy of the lettings T&C’s and sales T&C’s.
3. Property Listings: Information on property listings, accuracy, and availability.
Our Property listings can change over time due to the high demand for property including our ever growing database of property buyers and tenants. Please enquire today to see what is available and how we can help.
4. Buying and Selling Process: Explanation of the steps involved in buying and selling through your platform.
Please see our guides located in our resources section.
5. Pricing and Payments: Pricing structure, payment methods, and refund policies.
Our pricing structure is set out in our terms of business, once you instruct us. We provide transparent options, we aim to work with you to provide the best service possible.
6. Privacy and Data Protection: Information on how user data is collected, used, and protected.
Please see our privacy policy section.
7. Termination: Grounds for account termination and the process involved.
We have a 30 day termination period from once you instruct us. If you wish to terminate after the 30 day period, we will require 2 month notice which should be posted and emailed to us, using our company details.
8. Dispute Resolution: Procedures for handling disputes and conflicts.
Should you have concerns about our Services at any time please let us know at once. You may find it helpful to ask for our leaflet ‘Sorting things out’. With IHF Property you will have the benefit of the Redress Scheme Alternative Dispute Resolution entity provided by Property Redress Scheme, Client Money Protection Scheme, and the Tenancy Deposit Scheme.
Terms and Conditions for Property Management:
In addition to the above, this section may include clauses related to property management services, responsibilities, and fees associated with property management.
Terms and Conditions for Property Certificates:
This section may include details on the services offered, fees for property certificate services, turnaround times, and responsibilities of both parties.
It’s essential to seek legal advice to draft and finalise these terms and conditions to ensure they are legally sound and comply with applicable laws in your jurisdiction. Legal professionals can help customize these sections to your specific business model and needs.